Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you contact us, submit a form, request a tour, apply for housing, or communicate with us, we may collect:

• Name
• Phone number
• Email address
• Desired move-in date
• Number of bedrooms or rooms requested
• School or student housing preference information
• Rental application information
• Guarantor or co-signer information, if provided
• Identification, financial, employment, or income-related documents if submitted during the application process
• Any other information you choose to provide

Website and Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on the website
• Referring website or source
• Cookies or similar tracking data

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries
• Schedule property tours
• Provide information about available rooms, units, pricing, and promotions
• Process rental applications
• Communicate with applicants, tenants, guarantors, and prospects
• Verify applicant or guarantor information
• Manage leases, payments, maintenance, and tenant communications
• Improve our website, advertising, and customer service
• Send follow-up messages by phone, email, or text
• Comply with legal, accounting, safety, and property management obligations

3. Text Messages, Calls, and Emails

By providing your phone number or email address, you agree that we may contact you regarding your inquiry, tour request, application, lease, tenancy, or related housing services.

Message and data rates may apply. You may opt out of marketing text messages by replying STOP. We may still contact you for non-marketing purposes, such as application, lease, payment, maintenance, or legal notices.

4. Sharing of Information

We do not sell your personal information for money.

We may share information with trusted third parties when necessary, including:

• Property management software providers
• Rental application and screening providers
• Guarantor or co-signer verification services
• Payment processors
• Maintenance vendors or contractors
• Website hosting and analytics providers
• Advertising or lead-generation platforms
• Legal, accounting, insurance, or compliance professionals
• Government agencies, courts, or law enforcement when required by law

We only share information as reasonably necessary to operate our business, process applications, manage rental housing, protect our rights, or comply with the law.

5. Cookies and Online Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to help us understand website traffic, improve our services, and support advertising or lead follow-up.

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. California Privacy Rights

California residents may have certain privacy rights under California law, including the right to:

• Know what personal information we collect, use, disclose, or share
• Request deletion of personal information, subject to legal exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information, if applicable
• Limit the use or disclosure of sensitive personal information, where applicable
• Not be discriminated against for exercising privacy rights

To submit a privacy request, please contact us at:

• Email: info@nsmanagementco.com
• Phone: 818-578-8001
• Mailing Address: 18375 Ventura Blvd #629 Tarzana, Ca 91356

We may need to verify your identity before processing your request.

7. Sensitive Personal Information

During the rental application or leasing process, we may collect sensitive information, such as identification documents, financial information, income records, or guarantor information.

We use sensitive information only for legitimate business purposes, such as processing applications, verifying eligibility, managing tenancy, collecting payments, complying with legal obligations, and protecting the safety and security of our properties.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, email system, software platform, or internet transmission is completely secure. You should avoid sending highly sensitive information through unsecured email or text unless requested through a secure method.

9. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including rental inquiries, applications, lease administration, accounting, legal compliance, dispute resolution, and business recordkeeping.

10. Third-Party Websites

Our website may contain links to third-party websites, such as listing platforms, rental portals, payment systems, screening providers, or social media pages. We are not responsible for the privacy practices, content, or security of third-party websites.

11. Children’s Privacy

Our website and services are intended for adults, students, applicants, tenants, guarantors, and housing-related users. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date. Your continued use of our website or services after updates are posted means you accept the updated Privacy Policy.

13. Contact Us

For questions about this Privacy Policy or to submit a privacy request, please contact: